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dewi567 Legal Terms For Your Account

dewi567 Legal terms set out how we handle your account, personal data, cookies and payment records before you enter the lobby.

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CONTACT ROUTES

Get Help With A Legal Request

A clear contact path helps when you need a correction, access explanation or copy of an account record.

Account access If phone verification blocks account access, contact us with the registered number and the exact message shown. We use those details to locate the account record without asking for your password, wallet PIN or full payment credentials.
Payment records For a DANA, OVO, GoPay or QRIS record question, provide the transaction reference and payment date. We can compare the account entry with the stored status while keeping the wallet credential itself outside the request.
Policy changes To ask about a Legal term or request a correction, describe the clause and the change you seek. We may ask for account verification before discussing personal records, because policy contact must not expose another person’s data.
DATA PRACTICE

How We Handle Legal Details

We keep our policy process practical: collect only the account details needed for access, payment matching and account protection, then use the correct contact route for any change request.

Account data

We use your submitted account details to create and maintain the account, complete phone verification and respond to account-specific requests. When you ask for a change, we compare the request with the registered account details before updating the record.

Cookie controls

Cookies help keep account access connected to the correct session and remember selected site settings. Our Legal terms explain their purpose, while your browser provides controls for removing or restricting cookies that are not needed for access.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can be used to match a payment status with your account. We do not need your wallet PIN to investigate a receipt or status discrepancy.

Account security

Phone verification is required before account access, and security checks can apply when account details or payment records change. Use your own device where possible, keep credentials private and contact us if an account detail appears unfamiliar.

Record retention

We retain account, contact and transaction records for the period needed for account operation, security checks and applicable legal duties. The Legal terms explain how to ask which record category applies to your request.

Change requests

You may ask us to correct account data or explain how a record is used. Send the request through the account contact path with enough detail to identify it; we verify ownership before making a change.

Legal Answers Before Account Access

These Legal answers address the questions we expect before an Indonesian account is opened or changed. They cover eligibility, records, cookies, payment references and contact steps, so you can decide what to submit at the phone verification stage with a clear understanding of the policy.

The dewi567 Legal policy covers account creation, phone verification, personal data, cookies, payment references, security checks, retention and requests for correction or explanation. It also states that access depends on local law, so read the current terms shown for your account location.

Yes. We provide the Legal terms at the account access stage so you can read them before submitting account details. Check the policy wording before using DANA, OVO, GoPay, QRIS, bank transfer or a virtual account.

We use the phone number you submit to create the account, complete phone verification and identify an account contact request. If the number is incorrect, ask for a correction through the account contact path after ownership checks.

Send a Legal request through our account contact path and state whether you need a record explanation, copy or correction. Include the registered phone number and relevant date, but do not send your password, wallet PIN or full payment credentials.

Yes. Our Legal terms explain how cookies support an account session and selected site settings on mobile or desktop. Your browser controls removal or restriction, although changing required cookies can affect account access and phone verification.

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference helps us match a payment status to the correct account and investigate a receipt question. The reference is not the same as your wallet PIN or password.

Yes. Account access or a requested change may be restricted when identity checks, security checks or applicable rules require it. Eligibility depends on local law, and we use the account contact path to explain the next available step.

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